Sr. Manager, Loss Prevention

Employer
Spectrum
Location
Stamford
Salary
Competitive
Posted
Jun 14, 2018
Closes
Jun 15, 2018
Role
Security
Industry
Education
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
JOB TITLE: Sr Mgr, Loss Prevention

JOB SUMMARY
The Sr Mgr, Loss Prevention will be responsible for the planning, execution and management of the overall operations of the loss prevention function. Manages development and implementation of industry leading loss prevention policies, processes and procedures. Collaborates with regional and national stakeholders across Charter business groups and partners.

MAJOR DUTIES AND RESPONSIBILITIES
Manage development and implementation of industry leading loss prevention policies, processes and procedures across distribution center and sales channels

Drive the strategy and execution of omnichannel data requirements and analytics required to support an effective loss prevention program, partnering with retail operations and customer operations stakeholders

Act as the primary liaison for across regions and staff, coordinates the post-loss resolution process and manages incorporation and operationalization of key learnings and improvements across distribution centers and channels

Support the strategic planning for the loss prevention function, identifying key loss prevention risks and developing industry leading mitigation strategies that leverage advanced analytics and technology solutions to proactively mitigate losses

Ensure all financial and operating objectives of loss prevention projects and operations nationally are being met

Coordinate the development and execution of industry leading loss prevention training and investigations capabilities across regions

Support development and delivery of loss prevention related awareness collateral and communications across regions

Partner with cross-functional stakeholders to support evaluation, selection and implementation of loss prevention technologies and analytics related capabilities across retail infrastructure

Support development and implementation of a proactive and predictive risk strategy, combining early identification of significant loss risks across regions with a proactive mitigation and ongoing inventory audit and surveillance program

Act as the primary day-to-day contact for corporate functional partners and interfaces regularly with businesses

Cultivate skilled loss prevention leaders within the corporate team and regionally by assigning responsibility, managing accountability and providing opportunities for growth

Perform other duties as requested

REQUIRED QUALIFICATIONS
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to analyze and interpret data
Ability to effectively present information to management
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to communicate effectively with all levels in the organization
Ability to think strategically and anticipate future trends, needs and expectations
Significant experience with latest loss trends (e.g., organized retail crime [ORC], identity and payment fraud, etc.) and industry leading policies, processes and procedures to proactively counter and mitigate losses across a wide range of loss scenarios
Good understanding of best in class store protection / hardening, inventory control, omnichannel surveillance and POS based analytics solutions and technologies

EDUCATION
Bachelor's degree in an area relevant to the loss prevention field preferred

RELATED WORK EXPERIENCE
10+ years of experience in asset protection / loss prevention focused on retail environments at leading wireless carriers or third-party retailer, including leadership positions

WORKING CONDITIONS
Office environment

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