Gas Fireplace Technician - Office job

Gas Fireplace Company
Bethel, Connecticut
Depending on experience
May 14, 2018
Jun 13, 2018
Employer Type
Direct Employer
Employment Type
Full Time

Get out of the extreme hot and cold and come and work in a friendly office atmosphere.

Gas fireplace technician needed for heavy phone and email based fireplace technical support for dynamic internet based company. Prior field experience a must. You will be communicating your field expertise to customers over the phone.

Must be computer literate, possess excellent customer service, communication and verbal skills.

Must be a reliable self-starter who can work independently. Ability to read blueprints a plus. This is a casual, friendly office where everyone helps each other. A really nice place to work.

Responsibilities include:

* Respond to technical inquiries regarding our Spark fireplaces. These include items such as venting, sizing, troubleshooting and product selection.

* Answer a large volume of emails regarding our products as well as troubleshooting issues.

* Process part and material orders in a timely manner. Enter all orders and process credit card payments.

Full time. Danbury area location. Start immediately!

Job Type: Full-time

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