Senior Claims Business Process Analyst - Any UHG Office

UnitedHealth Group
Aug 12, 2017
Aug 18, 2017
Employer Type
Direct Employer
Employment Type
Full Time
Position Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM

Flexible, Friendly, Fast on your feet, that's a great start. Accurate, Accountable, Self Directed, These traits can take you places. Our claims operations are the focal point of handling information about services patients receive and they way those services get paid. It's complex, detailed work. It's fast paced challenge. It's a job that calls on you to be thoughtful, resourceful, team-driven and customer-focused. To put it mildly, there is never a dull moment. Senior Claims Business Process Analysts are responsible for all related aspects of claim system processes and claim business rules. Include claims systems utilization, capacity analyses / planning and reporting, claims - related business and systems analysis. Ensure data integrity, data security and process optimization.

Primary Responsibilities:

* Partner with Project Management teams to identify, test, and implement requirements for successful go-live initiatives, perform root cause analysis post implementation and support remediation activities
* Participate in cross functional meetings for miscellaneous project initiatives: review requirements, define requirements, trouble shoot challenges during development, conduct UAT testing to confirm requirements have been satisfied.
* Support multiple work-plans to completion ensuring accuracy of deliverables.
* Validate impacts to end to end process
* Escalate remediation efforts to appropriate teams to secure resolution
* Participate in various projects to implement change, secure commitment from cross functional work teams to meet deliverable requirements
* Develop task plans and manage workload
* Participate in project work groups that include impact to global claims operations
* Interface with Readiness work group to understand implications of CMS regulations changes and the impact to claims operations.
* Operational Analysis
* Cost benefit analysis
* Strong communication skills: verbal and written.


* High School Diploma / GED or higher
* Available to work with the Hours of operations (Work Shift 8am - 5pm Monday - Friday)
* 2+ years of medical claim processing experience
* Experience with MS Word including data entry and documentation creation
* Experience with MS PowerPoint including creation of presentations


* Experience working in teams with end to end process analysis
* Working knowledge of transaction systems, including, but not limited to, Cosmos
* Negotiations experience
* Experience with MS Excel including sort / filter, categorizing data, creating charts

Soft Skills:

* Excellent business writing skills
* Strong organizational skills
* Effective time management skills, with ability to adapt to urgent changes
* Highly analytical with ability to navigate various complex tables using technical documentation
* Collaborative team player with a proven track record of influencing action and resolution
* Exemplary interpersonal and motivational skills at an individual and team level
* Ability to provide extraordinary customer service
* Exceptional verbal communication skill

Take the next step, online at:

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 14 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: US Telecommute; Claims; Analyst; Business Process; COSMOS; United Health Group;

of with team BACH_a33d1a wwwyourlifesbestworkcom for operations requirements at

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