Free People Stylist - Westport, CT - STR1852

Urban Outfitters
Aug 12, 2017
Aug 15, 2017
Employer Type
Direct Employer
Employment Type
Full Time
STYLIST - Roles & Responsibilities Reports To: Store Management Team

Objective To create a unique, innovative and inspirational customer experience; encompassing the Free People lifestyle and brand image, while maintaining all store operations and goals, resulting in driving sales and ensuring a profitable store.


* Exceed the customer's service expectations by meeting the following responsibilities:

* Build genuine relationships with customers.

* Greet all customers upon entering the store.

* Offer to hold items for the customer at the cash wrap or in the fitting room.

* Determine the customer's needs and offer suggestions and alternatives.

* Utilize all customer care resources.

* Offer to locate out of stock product from direct or from another store.

* Assist in maintaining store merchandising and operational standards.

* Uphold all company policy and procedures.

* Maintain a high level of awareness and concern for Loss Prevention.

* Facilitate the zones of the floor based on business needs.

Also may include:

* Ensure a positive final impression of customer care at the cash wrap by meeting the following responsibilities:

* Comment on items purchased.

* Inquire if their purchase is a gift that will need to be wrapped.

* Request the customer's zip code or email address.

* Ring transactions efficiently ? issue a receipt.

* Compare signatures on back of card and on the POS Screen.

* Demonstrate knowledge of return policy.

* Practice proper phone etiquette.

* Perform all register functions.

* Train new stylists on Register University.

* Maintain cash wrap organization, cleanliness and restock.Posted by StartWire