Registered Nurse (RN) - Internal Medicine
CareMount Medical. P.C. is the largest independent multispecialty medical group in New York State, providing medical care of the highest quality to over 500,000 patients in 40 different locations throughout Westchester, Putnam, Dutchess, Columbia, and Ulster counties. Founded in 1946, CareMount Medical has grown to over 500 physicians and expert health partners representing 40 different medical specialties, with major campuses in Mount Kisco, Carmel, Fishkill, Jefferson Valley, Katonah, Kingston, Poughkeepsie, and Rhinebeck. CareMount Medical is affiliated with world-class organizations including the Massachusetts General Hospital and Mount Sinai Health System as well as Memorial Sloan Kettering Cancer Center. CareMount Medical offers on-site laboratory and radiology services, endoscopy suites, and infusion suites, as well as seven urgent-care centers, rendering comprehensive care in convenient locations. CareMount Medical physicians are frequently recognized as best doctors in respected publications; dozens have been featured in lists including Westchester Magazine's "Top Doctors"; Best Doctors; and Castle Connolly Medical's America's Top Doctors??. Visit for more information.
The group has always maintained a firm commitment to each of our patients...to provide high quality medical and surgical care in a warm, friendly setting, and in a caring manner. Each and every member of our professional and support staff is dedicated to this ideal - physicians, nurses, technicians and support personnel.
Position Overview: The Registered Nurse or RN provides professional nursing care to patients/significant others via direct and/or telephone contact, following established standards and practices. Assists physician or other provider with clinical procedures, performs telephone triage as needed, and participates in patient teaching.
Provides Direction To: Licensed Practical Nurses, clerical assistants, medical assistants, and other non-licensed personnel.
Typical Physical Demands: Requires full range of body motion including moving and lifting patients, manual and finger dexterity and eye-hand coordination. Requires sitting and/or standing for extended periods of time. Occasionally exerts up to 100 pounds of force, such as assisting patients in arising from the exam table, pushing patients in wheelchairs, or assisting patients into/out of wheelchairs. Requires corrected vision and hearing to normal range. May require occasional lifting and carrying office supplies.
Typical Working Conditions: May require frequent exposure to communicable diseases and body fluids, toxic substances, medicinal preparations, and other substances and conditions common to a medical office environment. Requires working in close proximity to other personnel. Requires use of computer keyboard throughout the work day. May require use of autoclave for instrument sterilization. Requires working under stressful conditions and/or working irregular hours.
MINIMUM QUALIFICATIONS: Graduate of an accredited school of nursing. Registered nurse licensed to practice in New York State (NYS) with current NYS registration and in good standing. Record of prior stable employment and/or favorable references.
PREFERRED QUALIFICATIONS: Minimum of one year experience as a registered nurse or two years as a licensed practical nurse in a pertinent practice area. Bachelor of Science in Nursing (B.S.N.). Current BLS certification. At least two years of recent pertinent professional nursing experience in a hospital, medical office, or other clinical setting.
NOTE: This document is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities required of personnel so classified. (6/2016)
I. PERFORMANCE EXPECTATIONS
A. Clinical Knowledge and Skills
1. Demonstrates clinical competence in the direct care of patients/significant others in established area of practice, considering developmental differences among patients;
2. Demonstrates basic knowledge of common disease processes and treatments, including pertinent diagnostic/laboratory testing and medical/nursing interventions;
3. Collaborates with patients/significant others and other members of the healthcare team to establish goals and priorities to meet patients' immediate and future needs;
4. Performs telephone triage with particular emphasis on assessment, problem/priority identification, and decision-making;
5. Demonstrates knowledge, skills, and technical ability in medication/treatment administration; administers prescribed medications correctly, with knowledge of proper dosage, route, site, and possible side effects;
6. Provides accurate, up-to-date clinical information to patients consistent with professional nursing scope of practice and accepted CareMount Medical practice standards, policies, and protocols;
7. Uses the nursing process for problem-solving/decision-making;
1. Maintains open lines of communication with physicians and other CareMount Medical personnel, within and between departments--even during periods of heightened stress;
2. Maintains open lines of communication with non-CareMount Medical physicians, pharmacies, and other community agencies and services;
3. Notifies patients/significant others and/or reception staff promptly of unanticipated MD/other provider delays or scheduling changes;
4. Provides reassurance to patients who are upset and/or in need of assistance or additional information;
5. Directs and coordinates the work of LPNs, medical assistants, and other assistive personnel to meet identified patient care needs;
6. Maintains confidentiality of all information obtained from patient records and conversations with patients/significant others, physicians, and other CareMount Medical personnel
7. Answers telephone promptly (within three rings) and courteously and identifies self by name and department (and physician's office by physician's name, if appropriate);
8. Uses discretion and sensitivity during all phone conversations;
9. Uses a non-judgmental approach when talking with patients and coworkers;
10. Effectively and efficiently triages patient phone calls and schedules same-day (work-in) appointments as per departmental or individual physician guidelines;
C. Teaching/Education of Patients/Significant Others
1. Uses clinical knowledge and skills to teach patients/significant others effectively (e.g., via written information, face-to-face communication, phone communication);
2. Integrates patient and family education, including health promotion/wellness, into the delivery of care;
3. Continuously evaluates the results of patient education and modifies the teaching plan based on patient outcomes;
4. Suggests and/or facilitates referrals (e.g., to Department of Social Services, dietitian, hospice) as applicable;
5. Designs and implements educational activities that are culturally appropriate (and consistent with individual physicians' practice) and are tailored to the patient's/significant other's ability to comprehend and participate;
6. Participates, as requested, in the development of patient-teaching tools/programs for assigned department.