Prepared Foods Associate

Natural Markets Food Group
New Canaan
Oct 18, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Prepared Foods Associate Job Description

Mrs. Green's Natural Market is a neighborhood store, passionately committed to clean, naturalfoods. Dedicated to health and sustainability. Devoted to customers who care deeply about the foods they eat. From the way we source fresh, locally grown products and champion recycling and sustainability efforts. From our neighborly attitude to our absolute unwavering goal of being the best source for the freshest, organic produce around. To our commitment to providing the absolute best, most natural products possible and clean, healthy food that's preservative free.

Associates are responsible for providing excellent customer service by satisfying each customer's need, exceeding their expectations and ensuring that customers have a warm and friendly shopping experience throughout the store. In addition they share their product knowledge and enthusiasm with our customers by answering any questions, assisting with product suggestions, educating and walking them to products. This role is critical to delivering a shopping experience for the customer that is way above their expectations.


Customer Service:

* Responsible for providing excellent customer service while demonstrating a passion for food.

* Demonstrate an overall knowledge of programs and operations within the department.

* Respond positively to customer's inquiries and assists customers with purchases, information and product selection.

* Greet customers establish eye contact with customers.

* Speak to customers in a respectful manner and maintain patience in addressing customer concerns.

* Scan products, process credit cards and cash, balance cash registers.

* Document all void transactions, refunds and change requests, record and report Point of Sale discrepancies, identify counterfeit money.

* Deliver impeccable customer experience through service and in-stock conditions in the Prepared Foods department.


* Maintain and promote items including new items and weekly specials.

* Keep refrigerated coolers, store shelves and other displays fully stocked and faced at all times according to tag allocation, product movement or departmental standards.

* Display merchandise in an attractive, appealing, neat and colorful manner.

* Keep perishable merchandise rotated in accordance with departmental policy and product code dates and pull out all out-of-date merchandise.

* Follow approved procedures for receiving product, price marking and restocking to ensure quality protection, accuracy and product rotation.

* Keep manager or other designated personnel aware of low inventory conditions or spoilage problems.

Team Work:

* Arrive to work on time and ready to work at the start of their shift.

* Be friendly, courteous and respectful of fellow team members - have a positive attitude.

* Discover ways to improve processes.

* Seek out new assignments and responsibilities.