Sr. Muse (supervisor) - Kate Spade New York #3202 City, State

Kate Spade
Oct 18, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time

kate spade new york draws women into a world that's culturally curious, intellectually playful, quick-witted and strong. our graceful, exuberant approach to the everyday is evident in all of our product: handbags and clothing, jewelry, shoes, stationery, eyewear, baby, fragrance, tabletop, bedding and gifts. we have over 45 retail shops and 40 outlet stores across the united states; 94 shops internationally, and our colorful products are sold in more than 400 doors worldwide in every time zone. whether in san francisco, sao paulo or shanghai, our shops are always warm and inviting. we help women express their personal style with charm and a dash of rebellion - she lives her life colorfully. welcome to the world of kate spade new york!

we are currently seeking experienced candidates for an exciting opportunity in store management. the supervisor drives the client experience by managing sales generation, building a strong clientele, and supports the assistant manager and general manager in all sales floor operations.


the supervisor's responsibilities include, but are not limited to the following:

client & service expert:

expertise in the development of a clientele

model and lead the team by developing a repeat business and maximizes sales through proactive client outreach

build and maintain new/existing client relationships and has a strong, productive client book

maintain clientele and thank you note standards

demonstrate strong use of selling skills

leadership presence:

achievement of personal sales goals

educate team on sales plans, personal sales goals, store stats and drives team to achieve them

ensure the highest level of service is provided to all customers through extensive product knowledge and the completion of product profiles

foster a team environment by creating a fun, competitive, inviting atmosphere

building brand equity:

understand and can communicate the kate spade brand aesthetic, brand philosophy and lifestyle to the sales team and customer

ensure brand and operating standards are met to support brand consistency.

ensure store presentation standards are achieved and maintained


perform and supervise store opening and closing procedures including counting register funds, completing bank deposits, opening and closing registers and securing facility

accurately processes all pos transactions and inventory functions such as transfers, receiving, fedex shipments, repairs and damages to maintain the integrity of the inventory

adherence to kate spade loss prevention policies and operational procedures


skills and abilities required:

two to three years prior retail experience in similar retail environment

strong written and verbal communication skills

detail oriented

proactive ability to multi task and prioritize

college degree preferred

physical requirements:

available to work store schedule, as needed, including evenings and weekends

standing for extended periods of time

able to safely lift boxes up to 40 pounds

comfortable climbing ladders

Kate Spade & Company is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran