Intellectual Property policy administrator

Oct 16, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Do you have an interest in IT and a strong commitment to "doing the right thing"? Do you also possess superior verbal and written communication skills? We're looking for someone who is driven, sensitive to urgent client scenarios, and able to think creatively - while adhering to corporate policies.

This individual will be responsible for ensuring Gartner intellectual property policies are adhered to in the marketplace at all times. The Intellectual Property Policy Administrator will:

* Receive, review, and approve all materials (press releases, presentations, digital media, brochures, etc.) from clients in which the Gartner brand and references to published Gartner research are used in their marketing materials;

* Understand, uphold, and drive consistent Copyright and Quote Policy principles to protect Gartner's reputation for integrity;

* Manage quotes, references, and brand usage requests from clients, questions, and issues with accuracy and diplomacy to deliver excellent customer service in all interactions;

* Retrieve and respond to requests and provide clients with creative, viable solutions as alternatives when their requests do not meet Gartner's policies;

* Process policy violations in accordance with established guidelines;

* Establish a working relationship with various lines of business and tech provider clients/non-clients;

* Recommend updates to Gartner's Copyright and Quote Policy;

* Take-on new projects and prioritize as needed; and

* Maintain daily volumes log.

* Paralegal background (with a focus on intellectual property) strongly preferred;

* Superior verbal and written communication skills;

* Ability to understand and apply a complex set of rules and make sound decisions, while meeting tight deadlines;

* Ability to make and defend constant judgment calls and "think outside the box";

* Experience in client-facing roles with the ability to handle conflict and be assertive when necessary;

* Minimum 5 years' business experience

* BA required.