Customer Service Advisor

Pep Boys
Oct 08, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time
### EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

### Description

The Customer Service Advisor is responsible for exceeding the customer's expectations related to retail sales, service sales and performing maintenance and light repairs. A successful Customer Service Advisor will realize the value of every customer. A Customer Service Advisor will work passionately towards evaluating each customers need and provide the required solution by adhering to Retail Selling Excellence, Service Selling Excellence and Do It Right Repair processes. The Customer Service Advisors will work closely with the Management team to ensure the business is organized and operating at optimal efficiency while meeting the needs of every customer. El Asesor de Servicio al Cliente es responsable de exceder las expectativas del cliente relacionadas con las ventas al detal, venta de servicios y llevar a cabo el mantenimiento y las reparaciones livianas. Un Asesor de Servicio al Cliente exitoso tendr?? en mente el valor de cada cliente. Un Asesor de Servicio al Cliente trabajar?? con pasi??n para evaluar la necesidad de cada cliente y proveer la soluci??n requerida al adherirse a la Excelencia de Ventas al Detal, Excelencia en la Venta del Servicio, y los procesos de Hacerlo Bien para la Reparaci??n. El Asesor de Servicio al Cliente trabajar?? de muy cerca con el equipo de gerencia para asegurar que el negocio est?? organizado y est?? operando bajo la eficiencia ??ptima, mientras que se satisfagan las necesidades de cada cliente.

### Position Requirements

A high school diploma or equivalent is preferred. Related experience in the automotive service environment is preferred but not required.

*Title:* Customer Service Advisor 1040a2c8baef44b4b351ba62bcb96ebd