Showroom Customer Service Rep

Ferguson Enterprises, Inc.
Mount Kisco
Oct 08, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time
**Auto req ID** 25723BR

**Company** Ferguson Enterprises, Inc.

**Location** NY - Mt. Kisco

**Posting Title** Showroom Customer Service Rep


If a career with an organization that rewards performance and provides a stable and supportive environment for its associates nationwide sounds good, Ferguson may just be the place for you. Our people are our biggest asset and share a common passion for customer service, which has helped shape us into the industry leader we are today.

Ferguson is currently seeking the right individual to fill an immediate need for a Sales Specialist in our Plumbing division based in our Mt. Kisco location. If you have a love of meeting people and providing great customer service coupled with an interest in contributing directly to the bottom line of a multi-billion dollar organization, this is the position for you!

As a Showroom Customer Service Representative, you will:


- Enthusiastically greet all customers entering the showroom.

- Effectively communicate appointment policy.

- Prepare literature packages.

- Manage central appointment book.

- Manage customer job folders.

- Maintain bid follow-up system.

- Address "Thank You" cards for whole house selections.

- Manage sign-in book.

- Answer incoming showroom calls.

- Assist with showroom administrative duties as time permits.

- Maintain literature levels.



- High school degree required

- Experience in sales and customer service

- Saturdays required

- No Sundays


As a large, successful company who prides itself on its stability, Ferguson is able to offer a competitive benefits package which includes the following: medical, dental, vision, disability, retirement savings with company match, paid leave (holidays, vacation, sick, personal, and floating holidays), recognition programs, community involvement opportunities, and much more!

About Us

Ferguson raises the bar for industry standards as the top-rated wholesale supplier of commercial and residential plumbing supplies. However, our expertise goes beyond plumbing. We are a diverse distributor that spans multiple businesses including HVAC/R, waterworks and industrial. Over the course of our history, we've grown from a local distributor to an $11 billion dollar company with more than 1,400 locations and over 20,000 associates nationwide. We pride ourselves on delivering world-class service and our customers know that "Nobody expects more from us than we do" is more than just a tagline to Ferguson associates. It's a cultural belief that is demonstrated every day through exceptional customer service, product selection and industry knowledge.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

**Category** Showroom b167fd361aaea5b973f459b8