Technology Researcher (San Jose/CA, San Francisco/CA)

Oct 06, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Title: Technology Researcher (San Jose/CA, San Francisco/CA)
Location: USA
Other Locations: USA-CA - San Francisco, USA-CA - San Jose
Job Number:

Organization: Corporate Functions/Research
Location : San Jose, CA (USA); San Francisco, CA (USA)
Level: 9 - Specialist

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.

People in the Corporate Function career track contribute to the running of Accenture as a high- performance business through specialization within a specific functional area, and grow into internally focused roles by deepening their skills and/or developing new skills within an internal functional area.

Research professionals apply deep research and analysis expertise, shaping research, analysis and insights that enable Accenture and our clients to generate global impact through identification, development and implementation of proprietary and innovative ideas.

Accenture Researchers provide data, analysis and insights to Accenture, working closely with the senior executives in each of the industries, geographies and businesses. We work in four main areas:

New business opportunities: helping Accenture understand markets and companies and identifying ways in which we can help clients become high-performance businesses and governments. A typical analysis might be an in-depth company diagnostic to look at a company's financial and strategic health or an overview of a sector of the market to identify trends or assess the impact of regulation, mergers and other landmark events.

Working directly with clients: about 20% of our research is on client engagements where we work alongside our colleagues from the practice to provide research and industry expertise. Typical work with our clients might be to benchmark a capability or function; to provide best practices in an industry; or project future trends and their likely impact on the business.

Developing points of view: Accenture needs original, cutting-edge points of view to use with clients, the media and in conferences. Accenture Research helps create and write those viewpoints. Many of our projects are published and quoted in the press. Others form the basis for our issue-driven discussions with clients and will be expected to contribute research, writing and thought leadership to these projects.

Practice enablement: developing periodic newsletters and management reports which provide fresh insights on the resources industries for our leadership and consultants so that they can understand client performance and the issues clients currently face.
Successful research is not a back-office activity; it requires people who not only have strong research skills but who also have a client-focused mentality and an outgoing and confident personal style. Successful researchers build deep relationships with their peers and senior executives in the practice and work as a team, sometimes responding torequests and sometimes proposing (and selling) research ideas.
We have 200 researchers in our global team. Most specialize in an industry or Business; some bring a particular research skill and many combine two or more areas of expertise. On any given project we will bring together researchers with the best combination of industry, geographic and technical skills to provide the relevant expertise for the particular task.

The role we are looking to fill is the Technology Research Specialist , based in San Jose (USA).

This role is in our global Technology business research team which is comprised of 8 researchers, based in the main Accenture locations across the world. The candidate will work closely with the Global Technology Research Lead and the Technology Innovation Research Lead to define and establish the overall strategy and priorities for technology innovation-related research, skill development and resourcing. This individual will join the global Technology research team with providing research and topic expertise and community of practice by building capability, appropriately assigning and balancing work, managing budgets/content, anddriving operational excellence.
Accenture's five Technology Labs are part of a continuous cycle where we identify and scale innovative solutions, ultimately bringing new opportunities to our clients. This is made possible through our extensive relationships with start-ups, venture capital firms and major tech names around the world. Working in close collaboration with colleagues in Accenture Tech Labs in San Jose, the Technology Research Specialist would be expected to support and/or drive the development of new insights and innovative solutions that serve Accenture's clients globally.

Research requests will be a mix of global and local projects, both for Accenture, internally, and directly for Accenture clients. On any given day, you will support research needs relevant to x-Technology themes, such as cloud ERP, agile delivery, automation tools and assets, and competitor research and/or ecosystem trends. Increasingly, you will support research requests into new and emerging areas of technology, such as artificial intelligence, DevOps, Internet of Things, among others.

The chosen candidate will:

?? Contribute to build effective relationships with North America customers within the practice, their support functions (Marketing, Sales, Operations, etc.) and with Accenture Tech Labs in San Jose, to ensure sponsorship and utilization of research services.
?? Represent Accenture Research in client-facing situations, for instance in proposals, workshops and live presentations organized by Accenture Tech Labs in San Jose.
?? Contribute to the development of research assets that differentiate Accenture Research in the market, e.g., forecasting of market trends, modelling of survey data to size markets, impact evaluation of digital innovation, etc.
?? Perform complex research across technology topics and businesses and bring new ideas for delivering research findings. This includes in-depth research on geographic and/or horizontal segment trends, competitors, industry market trends and issues, and relevant technology topics utilizing a number of available sources.
?? Work closely with other research colleagues in order to remain vigilant regarding Technology-related opportunities within their sectors and countries as well as resourcing needs.
?? Determine required project resources and costs and negotiate with customer. Define and manage the quality and quantity of research delivered.
?? Actively contributing to Accenture, both locally and globally. Taking part in team building activities, supporting the NA Technology leadership, your local Accenture Research lead and the global Technology research team (e.g., contributing to team training, sharing your knowledge via social channels, calls, etc., and actively participating in other team events).

What to expect

Accenture is a company of about 373,000 employees working with clients in over 120 countries and your first weeks will be spent getting to know the organization. Building an effective working relationship with other researchers in the Technology practice in Accenture is critical, so your early days will involve many meetings and lots of networking???mostly virtual.

At the same time, you'll be getting to know the San Jose Technology Labs team as well as other Accenture Researcher colleagues in the San Francisco office in order to begin establishing relationships with them. As you become more familiar with Accenture, our culture and our teams, you can expect to start working on one or more projects. There is no typical day or project at Accenture Research but you might start by working on an analysis of one or more emerging areas of focus in the Labs, or being part of an international study on technologies and trends impacting enterprises.

Over time, you will find a varied project pipeline will develop and that you may be working on between two and four projects at any given time, of different durations and scope. Your success in developing and managing such a workload will depend on a good working relationships with the other researcher colleagues worldwide or the local team in the US.

The Technology team operates mainly on a virtual basis but have regular calls and sometimes the opportunity to "meet" via video conference. Every few years, the Technology team get together for a global training event and have the chance to spend some face-to-face time with our international colleagues. Otherwise, the local team in San Francisco meets regularly and you will be part of this active and growing Research community.

All of our professionals receive comprehensive training covering business acumen, technical and professional skills development. Learning takes place both on the job and through formal training. You will have opportunities to hone your functional skills and expertise in innovative research offerings (such as economic value modeling, data visualization, etc.) as well as other business areas.

Accenture Research genuinely is a great place to work. There will be times when you work long and hard, but we put work/life balance very high on our agenda. This is a unique opportunity to work for a highly skilled, respected and growing global Research team for the leading independent professional services firm worldwide.
Qualifications: Basic Qualifications:

Bachelor's Degree
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