Front of House Supervisor

Oct 06, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time
The Front of the House Supervisor functions as part of the management team, providing the first level of supervision for the daily provision of services including the meal and tray service process, staff supervision, and food production to quality standards, and sanitation. Major emphasis is on patient meal services, with secondary duties in other department areas.

Major Tasks and Responsibilities

* Ensures high quality, good-tasting and well presented foods are served to patients and staff in all areas within established time frames.

* Verifies all patients receive accurate and appropriate meal services according to their diet prescriptions.

* Reviews menu, census and other production needs to oversee and manage daily functions.

* Assists in purchasing foods and supplies within cost restraints.

* Assists in preparation of food cost reports for inpatient areas as assigned.

* Monitors staff daily to ensure all systems, protocols and quality assurance tools are utilized correctly.

* Assists in menu adjustments to meet customer preferences, seasonal variations and cost objectives.

* Visits all patient service areas daily to assess satisfaction levels.Communicates findings to management team.

* Ensures employee practices meet HACCP and infection control standards.

* Has knowledge of federal, state and local regulatory requirements. Ensures employee practices comply with those standards.

* Follows the human resource policies and procedures of the facility.Treats employees with fairness and respect.

* Has input into performance appraisals and discipline of staff.

* Supervises the orientation and training of staff.May be required to present in-service training programs.

* Communicates to staff regularly, both formally and informally; holds team meetings regularly to ensure staff awareness of department activities.

* Serves as a role model for employees by maintaining standards for appearance and dress, as well as attendance and meal breaks.

* Enforces safety standards with employees.Places maintenance requests for malfunctioning equipment and removes it from use.Reports safety problems to the Management Team.

* Ensures sanitation standards are enforced daily and signs off on cleaning procedures.

* Develops strong and congenial working rapport with staff in other departments.

* Open and close the department.Demonstrates responsibility for department security.

* Completes other tasks and related duties as assigned.