Customer Service Coordinator

LTG Marketing & Development, Inc.
Oct 03, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Job Description:

We are seeking a Customer Service Coordinator to join our team! You will be responsible for helping customers by providing product and service information and upselling current accounts. Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and services Benefits:Performance based advancement opportunities In-formal and formal leadership developmentMonthly membership to Crunch FitnessIncentive and bonuses ???Qualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills

Company Description:

We are a start up that has grown into two locations over the past five years. We are a group of passionate, goal-driven individuals with an entrepreneurial spirit. Do you have tunnel vision? Our team does and they understand that putting in the work now will yield a future of leisure and choices. We believe in passing on opportunity so our training and career development model includes a clear career path, an assigned mentor plus access to all mentors within the firm, recognition for achieving goals and milestones, and opportunities to cross train within different departments. The small size of our firm ensures that every team member is an integral part of our daily operations.