General Manager - New Restaurant Concept (Scarsdale, NY)

Barnes & Noble Restaurant
Oct 01, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Come join Barnes & Noble, a Fortune 500 company and the nation????????s largest retail bookseller, as we launch a full-service restaurant concept, bridging our communities with great food, literature, and libations through an impeccable commitment to service. We have partnered with The Branstetter Group and AvroKO, leaders in the restaurant consulting business, to help design the space and menu. The new food and beverage offerings, along with our focus on hospitality, will further reinforce Barnes & Noble as a destination and a place where people come to spend time, dine and unwind.

*We are currently seeking highly energetic and talented management for this new restaurant opening coming this Fall. Check us out in The Wall Street Journal.*

General Manager

Reports To: Store Manager

Description & Necessary Qualifications
The General Manager will be responsible for managing all daily operations of the restaurant. Oversight of employee development, inventory management, food/supply purchases, and guest satisfaction are top priorities. Must possess ability to optimize profits and lead the restaurant according to business plan (as laid out by executive team). Must meet or exceed expectations set according to budget/P&L projections. This hands-on management position requires no less than 55-60 hours of work per week. Holidays, nights, and weekend hours are required, as well as flexibility with need-based shift coverage for members of the management team and hourly staff. Three to four years of experience in a full-service restaurant as a GM are required. Candidate must be ServSafe certified.

Duties & Responsibilities
Restaurant Operations Oversight
???????Execute and maintain quality and consistency of food and service with full adherence to standards; to acquire and protect restaurant sales ?????" act with a sense of urgency, be friendly, professional, and engaged
???????Provide a warm and welcoming atmosphere, attentive, detailed, friendly, and courteous service
???????Understand the market and surrounding areas (i.e. restaurants, businesses, hotels)
???????Regularly measure and evaluate service through company service audits, and leveraging guest/employee feedback
???????Maintain highest level of safety, security, sanitation, and cleanliness of facility
???????Oversee Repairs & Maintenance as needed
???????Must understand how to use basic computer applications and POS systems
???????Work with bookstore to support store events requiring restaurant support

General Executive Management
???????Develop management team and ensure Kitchen Manager and Assistant General Manager develop staff positions within the restaurant and conduct quarterly restaurant staff evaluations
???????Participate in the recruitment process to ensure the hiring of great talent
???????Act as sounding board to Kitchen Manager and Assistant General Manager for performance management and termination of members of the staff
???????Develop plans for continuous improvement in the restaurant????????s service levels
???????Must firmly confront poor performance while also recognizing and rewarding good performance
???????Maintain good rapport with vendors and have the capacity to work with multiple owner wants and needs
???????Instill a culture of excellence and inspire confidence throughout the restaurant staff while displaying strong leadership skills
???????Implement efficient and productive systems/processes in all departments (staffing levels, etc.)
???????Must have thorough understanding of State labor and hiring laws
???????Ensure all employees report and share tips appropriately

P&L Adherence
???????Develop, establish, implement, and enforce proper and timely use of waste sheets and labor proforma
???????Track sales, PPA, overtime, service staff tip percentages, and manage costs
???????Control cash, credit, and other receipts by following company cash handling/reconciliation procedures
???????Assist in developing plan to meet or surpass expectations set by P&L projections with an eye toward maximizing efficiency and productivity and holding department managers accountable to budgets
???????Approve/track all spending and prepare any necessary paperwork in a prompt and organized fashion

We offer a competitive salary, paid vacation, medical benefits, and a sales based bonus program.

Qualified candidates should apply directly through our External Applicant Link. Please copy/paste the link below to your web browser. We look forward to your candidacy.