The primary tasks of a BDC agent are, but not limited to: Communicating effectively by telephone and email with customers, and to schedule appointments. A BDC associate must have the ability to multi-task, excellent phone, typing, computer, communication, and interpersonal skills.
- Respond to all customer inquires promptly and effectively
- Utilize established dealership templates to communicate with customers
- Schedule, log, and confirm appointments with customers
- Communicate customer information to the BDC director
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have proficiency in Microsoft Excel/office.
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Rowil Castellano is eager to serve as your contact for this position, as well as many others in our area. Take the first step toward your success. Apply with Express today!