Front Desk Clerk

Recruiter
Hilton Stamford Hotel
Location
Stamford
Salary
Competitive
Posted
Aug 13, 2017
Closes
Aug 14, 2017
Industry
Accounting
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
The Hilton Stamford has an exciting opportunity available for a Front Desk Agent. The ideal candidate is a team player, punctual and reliable, and is able to work a flexible schedule in a fast-paced environment. Previous customer service experience and a strong desire to exceed the expectations of customers is REQUIRED for this position.

The Front Desk Clerk will greet guests in a pleasant, professional and efficient manner, process check-ins and check-outs, issues room keys, answers questions, and resolves guest requests.

RESPONSIBILITIES:
1. Set the tone for the guest experience, greet guests in a warm and friendly manner
2. Check-in and check-out guests
3. Resolve guest requests
4. Answer inquires pertaining to hotel services, registration, shopping, dining and travel directions
5. Handle cash and credit card transactions, process guest accounts upon checkout in an efficient and accurate manner
6. Ability to read, write and communicate effectively in English
7. Performs any other job related duties as assigned. 1. One year of previous customer service experience required, prior front desk experience preferred
2. Must be flexible to working days, early mornings, evenings, weekends and holidays
3. High school diploma or equivalent preferred
4. Excellent communication skills, both written and verbal
5. Displays good customer relations skills and takes initiative to greet guests in a friendly manner

We are conveniently located within walking distance of the Stamford Train & Bus Station.

Our team members enjoy a robust benefit portfolio including:

* Paid Time Off benefits
* A comprehensive benefits package consisting of Medical, Dental, and Vision benefit plan options
* Discounted Hotel Rooms
* 401(k) Retirement Savings Plan (and company match)
* Flexible Spending Accounts
* Discounted safety shoes
* and so much more!

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Requirements:

HCareers - Client