Front Desk Associate

Recruiter
Massage Envy
Location
Norwalk
Salary
Competitive
Posted
Aug 13, 2017
Closes
Aug 14, 2017
Industry
Computer
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
Job Description:

Front Desk Associate Job ID 2016-7970 Job Locations US-CT-Norwalk Category Front Desk Associate MORE INFORMATION ABOUT THIS JOB Overview Responsibilities As a front desk associate at Massage Envy Norwalk the essential responsibilities revolve around providing excellent services to members and guests and promoting our membership program to grown our customer base. For those who excel we offer an opportunity to move up into supervisory roles and managerial roles. We offer a competitive base salary and bonuses for sales. Full-time front desk associates can earn paid time off and qualify for our 401K program with employer matching funds. Specific duties include: * Setting up appointments for services * Greeting members and guests upon arrival. * Promoting the membership Wellness Program. * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Demonstrate values of optimism, gratitude, excellence, consistency and empathy. * Staying updated on retail products and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Qualifications Qualified candidates will: Education, Skills and Training: * Have a high school diploma or equivalent (GED). * Possess basic math and cash handling experience. * Have strong phone and computer skills. * Have previous customer service experience (preferred). * Be able to prioritize and perform multiple tasks. * Work cohesively with others in a fun and fast-paced environment. * Possess general knowledge of massage and esthetic services and modalities. Communications and Personal Interactions * Must like working with people * Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, and the franchised location's management and team. * Maintain client confidentiality. _________________________________________________________________________________ * Massage Envy Franchising, LLC ("MEF") is a national franchisor of independently owned and operated franchised locations. Each individual franchised location, not MEF or any of its affiliates, is the sole employer for all positions posted by a franchised location, and each individual franchised location is not acting as an agent for MEF or any of its affiliates. Hiring criteria, benefits and compensation are set by each individually owned and operated franchised location and may vary from location to location. DMA-NY-NY Options Apply for this job online Apply Share Email this job to a friend Refer Share on your newsfeed Need help finding the right job? We can recommend jobs specifically for you! Click here to get started. Go back to the welcome page Application FAQs Software Powered by iCIMS