Customer Account Representative - Now Accepting Applications

Recruiter
Rent A Center
Location
New Haven
Salary
Competitive
Posted
Oct 18, 2016
Closes
Oct 19, 2016
Role
Marketing
Industry
Accounting
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
At Rent-A-Center, our business is centered on service and we're passionate about what we do. Our environment is fast-paced and offers ample opportunity to grow and develop, with top-performers entered into training programs to accelerate advancement to management.







As a Customer Account Representative, you would be responsible for:







* Maintain accurate records of customer account activity, to include current and past due accounts



* Review past due accounts and communicate in person and via phone with the customers to promote timely payments



* Collect customer payments on a timely basis and meet daily/weekly collection standards Complete customer service calls in a timely manner as assigned



* Load/unload truck, or other vehicle, per policy to safely protect coworker and merchandise



* Deliver merchandise to customer homes in Company provided vehicle as assigned



* Install and set up merchandise, and instruct customers on proper use of merchandise



* Pick-up merchandise from customer homes as assigned



* Greet and assist customers on the sales floor



* Obtain new rental orders on the sales floor and over the phone



* Complete rental agreements as required



* Prospect for new business by telemarketing and distributing print materials



* Refurbish merchandise to like new condition



* Keep showroom clean and organized, including vacuuming, dusting, and handling household cleaning materials



* Keep backroom and all store area neat, clean, and organized, including cleaning restrooms, and taking out trash







Our coworkers also enjoy a total rewards package that includes:











* Industry-leading pay ranges for all positions



* Sundays off



* Paid sick/personal days



* 10 days paid vacation after one year



* Employee discount plan



* Great benefits with 401 (k) and company match









* Must be at least 19 years of age



* High school diploma or GED



* Friendly with great communication skills



* Excellent customer service skills



* Valid state driver's license and good driving record



* Must be able to lift and move (push/pull) heavy items and merchandise as needed



* Typically works 38-40 hours a week depending on business needs













**Title:** *Customer Account Representative - Now Accepting Applications*



**Location:** *UNITED STATES-CONNECTICUT-NEW HAVEN*



**Requisition ID:** *219210* 910171afb52fae405