Under the supervision of the Manager, the Credentialing Specialist is responsible for the execution of all activities related to the appointment or re-appointment of Members and Affiliated Members of the Medical Staff. This includes thorough evaluation of the application upon receipt against the Medical Staff Bylaws to determine eligibility and troubleshooting all steps throughout the processing of each application to ensure completeness and compliance with Medical Staff Bylaws, Department Policies and Procedures, Joint Commission (JC), State of Connecticut Department of Public Health (DPH), Centers for Medicare and Medicaid Services (CMS) and National Committee on Quality Assurance (NCQA) regulations. The Credentialing Specialist is also responsible for the completeness and accuracy of all data entry including demographic and clinical privilege information which is used both in the Department of Physician Services and hospital-wide.
- 1. New Medical Staff Applications
- 1.1 Receives and reviews all new applications and communicates with applicant regarding outstanding required documentation within five (5) working days of receipt.
- 2. Medical Staff Re-Appointments
- 2.1 Responsible for ensuring that re-appointment applications are appropriately prepared and distributed to eligible Medical Staff six (6) months prior to re-appointment due date.
- 3. Expirables Management / OPPE Support
- 3.1 Responsible for conducting monthly verification of outdating CT State Licenses, DEA certificates and other certifications, maintaining appropriate documentation in Medical Staff database ensuring that all licenses/certifications are current. Notifies individuals in a timely manner of outdating documents. Notifies Manager in a timely manner about individuals who have not renewed in accordance with requirements. Ensures appropriate electronic documentation.
Bachelor of Arts or Bachelor of Science Degree with a concentration in liberal arts or science strongly preferred. Experience in a hospital, medical group practice, or other similar health care environment and familiarity with physician specialties required. Previous experience in credentialing preferred.
Two to three years experience in the healthcare industry supporting an understanding of physicians and physician specialties required., CPMSM or CPCS desirable but not required.
Ability to work with a high level of accuracy involving extreme levels of detail. Must have a high level of customer service skills and professionalism. Must be able to perform responsibilities with minimal direct supervision. Must have exemplary organizational, communication and customer service skills. Must have strong writing skills and be able to compose written/electronic appropriate communication independently. Must have a general understanding of medical terminology. Must be able to work under pressure and towards strict deadlines while concurrently keeping track of multiple processes in multiple stages of completion. Strong computer skills particularly in Microsoft word. Experience with credentialing software system desirable. Must be able to use appropriate discretion and maintain strict confidentiality with respect to all physician information as applicable.
Works in a office setting. Must be able to sit at a desk for extended periods of time and work at a computer. Must be able to walk as position routinely requires the delivery and pick up of documents throughout the Medical Center. Must be able to file.
Yale New Haven Hospital is a destination hospital for patients from around the corner, around the country, and around the world. As a Magnet-recognized*, tertiary medical center, with 1,500+ beds, we are the 4th largest hospital in the country, with two acute care campuses and three emergency departments, including a Level I trauma center. We're ranked as one of "America's Best Hospitals" by U.S. News & World Report, which is a testament to the unrivaled expertise, compassion and character of our staff, and as the primary teaching facility for Yale Schools of Medicine and Nursing, we are nationally recognized for our commitment to teaching and clinical research.
Located on the Connecticut shoreline, Yale New Haven Hospital includes Smilow Cancer Hospital at Yale New Haven, Yale New Haven Children's Hospital and Yale New Haven Psychiatric Hospital.
*Yale New Haven Hospital's York Street campus and associated ambulatory sites are Magnet-designated by the ANCC.