Retail Services Specialist, Natural

Tree of Life
Oct 18, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Retail Services Specialist, Natural


Hartford, CT

Job Id:


# of Openings:


Geographical Area: Position will be located in Hartford, CT.

About the Job:

The Retail Services Specialist, Natural, primary role is to plan and manage all store sets and special projects assigned to the position for the Natural Retail Customer. The Retail Services Specialist, Natural reports directly to the Retail Services Manager, Natural. Accountabilities are accomplished through working cooperatively to foster an environment consistent with the KeHE Mission and Values.

Position Accountabilities:

Implements the appropriate merchandising support to the retailer for store development and business growth.

Conduct site inspections to measure stores to exact specifications.

Conduct in-depth interviews and maintain regular contact with retailers. Advise retailers of recommendations and costs of improvements.

Manage and successfully complete all store sets assigned.

Conduct follow-ups to maintain the integrity of the sets and monitor progress in conjunction with Territory Sales Managers.

Responsible for photographing and recording examples from all store sets for use in plan-o-grams and other demonstrative promotional materials.

Assist with the implementation of bar code shelf labels and electronic order entry equipment.

Draw detailed professional floor plans using CAD.

Write installation orders along with Territory Sales Managers.

Select and price fixtures.

Maintain a checklist of tasks, procedures, personnel, products, and equipment for each store set.

Update and maintain the Retail Services Report and maintain a complete store file for all store sets.

Responsible for innovation and implementing plan-o-grams, standard orders, educational aids and merchandising techniques.

Maintain communication with Retail Services Manager in order to receive instructions and details from customers or management in the field.

Report daily progress to the Retail Sales Manager, Natural on progress of field projects. Responsible for submitting written reports upon completion of field projects.

Conduct store surveys prior to any new store, reset or re-merchandising as required.

Other duties and special projects as requested.

Must maintain good attendance.

Maintain safe work practices.

Maintain safeguards of confidential company information.

Experience Required:

Associates Degree or equivalent.

Minimum two (2) years experience in retail sales and/or merchandising and supervisory experience in natural food or related industry.

Microsoft Office experience required, including Excel, PowerPoint, and Word.

Store design and drafting experience is preferred.

Strong merchandising ability required.

Ability and willingness to work flexible hours, including some weekends.

Ability and willingness to travel up to 80%.

Ability to interact with a diverse group of individuals and contribute to a collaborative work environment - must be a team player.

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