Retail Associate

Wireless Lifestyle
Oct 18, 2016
Nov 15, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Job Description:

If you are looking for an extraordinary opportunity to be a high-performing sales leader and are passionate about providing exceptional customer service, Sprint Store by Wireless Lifestyle may be the right place for you to pursue a rewarding career. Wireless Lifestyle is a Sprint Preferred Retailer committed to providing Sprint customers superior customer service.The average Retail Sales Associate earns over $35,500 per year!We offer a competitive base hourly pay plus a commission structure that could allow you to earn substantially greater than the average. The average is based on actual average results. Individual results may vary.SUMMARY:The Retail Sales Associate is responsible for the overall guest experience which includes developing professional solutions for our customer's wireless needs. Associates accomplish this by providing an exceptional customer experience through expert product knowledge and enthusiasm which clearly shows the customer we are interested in solving their needs.DUTIES AND RESPONSIBILITIES:Greet all customers in a professional, friendly, and timely manner, including answering phones and directing customer inquiries.Maximize the customer experience by "solving the whole problem".Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the retail store location.Maintain integrity of store operating procedures to include: opening, closing, inventory, point of sale paperwork/record keeping, cash management, maintaining store standards/appearance in merchandising, backroom, restrooms and work area.Meet sales goals and maintain high customer service scores.Troubleshoot, diagnose, repair and process transactions for Service & Repair customers.Some locations may require ASC certification.Assist in other tasks, duties, or projects as assigned by management.QUALIFICATIONS / REQUIREMENTS:Previous retail sales experience and outstanding customer service skillsExcellent organizational and problem solving skillsExcellent interpersonal skillsProfessionalismStrong verbal communication skillsEnergetic and positive attitudeAvailability in flexible scheduling; reliable transportationKnowledge of wireless communication preferredBasic computer skillsBilingual in English and Spanish a plusEDUCATION / EXPERIENCE:High school diploma or GED;2 year college degree preferredPHYSICAL DEMANDS:Must be able to stand for long periods of time (up to 9 hours) on the sales floorMust be able to move and/or lift up to 25 poundsWireless Lifestyle conducts criminal background checks on all candidates. All candidates must be eligible to work in the U.S. Wireless Lifestyle is committed to creating a diverse environment and is proud to be an equal opportunity employer.Requirements:Must be 18 years or olderHigh School Diploma or GEDMust be able to work 40 hours/wkSaturdays are mandatory

Company Description:

Wireless Lifestyle was started in 2004 by brothers Paul and Mike Kushnir. That year the company opened 4 stores in the Kansas City area. The company has continued to grow rapidly and is currently in 8 states operating over 160 locations.

Wireless Lifestyle has achieved great success in a very short period of time. This can only happen with a great team of individuals determined to win and be #1. Everyone at Wireless Lifestyle works hard to achieve big things every day. The reward for our people is the enormous opportunity for growth in a company that continues to expand by leaps and bounds. At WL we have a fundamental belief and understanding that we win as a team so our people are our most precious asset.

Wireless Lifestyle has a mixture of traditional plaza stores and mall kiosks to ensure your convenience. Each store has a dedicated staff of Sales Associates ready to provide you with the best customer service in the wireless industry! Many of our stores are also equipped with Sprint Phone Repair Centers where dedicated Service Technicians are ready to help you with any of your phone concerns.

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