Account Manager

New York Blood Center
Oct 18, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time

At New York Blood Center, one of the most comprehensive blood centers in the world, our focus is on cultivating excellence by merging cutting-edge innovation with diligent customer service, groundbreaking research, and comprehensive program and service development. Join us as we work towards meeting and exceeding the growing needs of our diverse communities, further our lifesaving strategic goals in a rapidly changing environment, and expand our impact on the local, national, and global communities we serve.


As a key member of our Donor Recruitment team, the market savvy professional we seek will utilize recruitment strategies, tools and techniques that will help us meet/exceed monthly, quarterly and annual blood collection goals within the Upper Manhattan, Bronx, and Westchester County.

Responsibilities include:

* Developing new business and achieving collection goals

* Introducing new technologies and maximizing relationships with existing accounts to achieve monthly collection goals

* Planning collection calendars with customers

* Identifying new accounts and markets and participating in civic/community organizations to build new donor opportunities

* Establishing plans, budgets, metrics and resources to ensure customer satisfaction

* Working with customers and internal departments to ensure successful blood drives and donor events

* Ensuring all standard operating procedures and policies are followed

* Promoting and implementing regional and central marketing programs

* Handling other related functions as needed


To qualify, you must have a BA/BS, or an AAS with 2 years of relevant experience, or a HS Diploma and 4 years of relevant experience, along with the ability to effectively speak in public, and a minimum of 2-3 years' experience in sales, marketing or customer service (in addition to the years' experience in the educational requirement). The ability to plan short/long term goals, speak in public, execute events, develop effective blood drive strategies, and work a "non-traditional" schedule that may include Evenings/Weekends will all be expected, as will the ability to meet collection goals/objectives, and a valid driver's license. Superior time management, oral/written communication, interpersonal, multitasking and PC (Word, Excel, Outlook) are essential. Bilingual skills preferred.