Retail Manager 3

Recruiter
Sodexo
Location
Waterbury
Salary
Competitive
Posted
Oct 17, 2016
Closes
Oct 27, 2016
Role
Retail
Industry
Education
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
Unit Description

Sodexo is seeking a Retail Manager for the food operations at Saint Mary's, an acute care, community teaching hospital located in Waterbury, CT. Licensed for 347 beds, the hospital offers a Level II Trauma Center, a residency training program and a host of specialty medical services including the only pediatric emergency care unit in the region and award-winning cardiac and stroke care. This is a high-profile, multi-service Client where Sodexo manages Food & Nutrition Services, Environmental Services, Patient Transportation, a Service Response Center and Facilities Management. High level Client and customer service skills are a must, proven track record in driving HCAHPS, employee engagement and financial results required.

The Ideal candidate will have the ability to:

* Coordinate all unit marketing and retail initiatives to drive sales growth and track results
* Maintain and improve service level resulting in increased customer satisfaction
* Ensure all HAACP standards are followed
* Demonstrate resourcefulness and quick responsiveness to client and customer requests.
* Demonstrate Solid organizational skills
* Demonstrate excellent leadership/team building skills
* Handle customer service at all levels
* Educate and develop rapport with internal/external customers and promote partnerships
* Demonstrate cash handling/management
* Training & development staff
* Demonstrate direct customer and client interaction
* Perform HR functions (recruiting, interviewing, disciplinary)
* Demonstrate employee engagement
* Manage EFY Patient tray line

Position Summary

Maintains food quality and customer service in a cash handling retail food operation that includes branded concepts, in-house formats and signature designs. May assume General Manager's (GM) responsibilities and authority in his/her absence. Assists in maintenance of cash control and payroll records. Assists in supporting the financial/Human Resources (HR) functions. Maintains customer satisfaction and good public relations.

Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED

Basic Management Experience - 2 years

Basic Functional Experience - 2 years of work experience in concessions, retail sales, or store operations.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Options

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