Business and Training Specialist - Old Navy - Cross County S/C

The Gap
Oct 17, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Old Navy makes current American fashion essentials accessible to every family. From day one, Old Navy was a revolution. We were something the world had never seen - fabulous, affordable fashion. We didn't take ourselves too seriously, and we broke the industry's rules. What we believe in today is exactly what we believed in when we started: we're on a mission to democratize fashion and make shopping fun again. We opened our first store in 1994 in San Francisco and have been on a roll ever since. Today, customers can find their must-have fashion essentials online as well as in one of our 1,000+ stores located globally.

As part of the Field organization, you make the brand come to life for our customers. Our stores are fast paced, fun, diverse and full of passionate people who love fashion. The Field offers endless opportunities to grow your career and be a leader - of your peers, of teams, of a business, and in the community.

Old Navy - a brand for everyone, a place for you!

Job Summary:

As the Business and Training Specialist, you drive profitable sales by executing the hiring plans created by the Business Operations Manager and General Manager, ensuring all Brand Associates are effectively trained on Old Navy Standards, product knowledge, and all company programs and initiatives. You play a critical role in ensuring the overall effectiveness of the store's training needs and easily flex based on the unique needs of the store. You support strategies that prepare your teams for peak business and proactively address concerns that impact store schedules, staffing needs or the general welfare of your teams. As a member of the store leadership team, you help ensure profitability by meeting supply and facilities budgets.

As an Old Navy leader, your first priority is to contribute to the success of your store. This means that you not only deliver in your role as the Business and Training Specialist, but you also model leadership behaviors and deliver as a manager on duty. As the Manager on Duty, you deliver results during your assigned time, drive key performance indicators and brand loyalty by leading through your team. You make decisions and collaborate with other members of your store leadership team to prioritize work based on business needs and company direction.

Key Competencies:

* Functional and Technical Skills

* Learning Agility

* Informing

* Timely Decision Making

* Organizing

Note: This position description indicates the general nature and levels of work, knowledge, skills, abilities and other essential functions expected for the aforementioned position. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required.


* Must be at least 18 years of age

* College degree or equivalent work experience preferred

* 1-3 years of retail management experience preferred

* Ability to effectively communicate with customers and employees

* Ability to maneuver around sales floor, stock room, work with and around cleaning chemicals, and lift/carry up to 50 lbs.

* Ability to work a flexible schedule (including travel) to meet the needs of the business, including evenings, overnight and weekend shifts


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