Business Office Assistant

New Haven
Oct 16, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Business Office Assistant (701120)Masonicare Home Health & Hospice - New Haven, CT

40hrs/WK - DAY SHIFT


This is an Admin Assistant role.

The Business Office Assistant is a multi-tiered position, with primary responsibilities based on the office support needs of the branch. Position scope may include reception, management of office correspondence, data entry, general secretarial duties, following up on required paperwork for Doctors orders, & Face to Face visits (based on Medicare guidelines), learning payroll to function as department backup, and other general administrative support to branch staff.


1. Sorts mail, greets visitors and manages telephone traffic professionally.

2. Files and assembles charts, assists with typing letters/memos, orders medical and office supplies as needed, assists with clerical aspects of employee orientation process and ensures office equipment/phones are in proper working condition and calls for repairs when necessary.

3. Assist with controlling inventory processing discharge records compiling, filing, thinning, archiving and verifying the content of records storing records properly and updating and developing forms required to maintain clinical records. Maintain accurate physician information in the computer system.

4. Establish and maintain positive relationships with Doctors and Doctor's offices to obtain time sensitive paperwork necessary to meet Medicare Guidelines.

5. Assist other medical records staff with filing and other day-to-day activities when needed and any other duties required of that department.

6. Enters and verifies OASIS data runs HAVEN reports generates reports for payroll, clinicians, quality management programs, state and federal programs, and other reports as appropriate to the branch and provides data for Third Party Liability projects and audits of billing activities.

7. Works on special projects and participates in designated committees as assigned.

9. Other, as needed.

Hospice Specific Responsibilities:

1. The Business Office Assistant receives and documents Bereavement information for Hospice patients, makes Bereavement Plan of Care and distributes accordingly

2. Generates Condolence letters and various sympathy cards for all Hospice affiliates

3. Assist with administrative duties at the Memorial Services.

Complete Job Descripition available upon request.


Knowledge of medical record policies and procedures

Demonstrates proficiency in computer usage, including word-processing, spreadsheet software, database software, and presentation software.

Training in business or evidence of satisfactory work experience.

Business Office Assistant

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