Centralized Scheduling Specialist/BHMSG

Bristol Hospital
Oct 16, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time
## Requirements

High School Diploma; Associate's Degree preferred.

Superior telephone and customer service skills. Excellent organizational skills. Problem solving abilities. Experience with insurance eligibility. Solid working knowledge of medical terminology. Previous experience with EMR including billing and registration modules is preferred.
Prior experience in a Physician's office preferred.

## Job Detail

Performs a variety of computer entry and clerical tasks to schedule and register patients for appointments at physician offices. Problem solves and communicates issues that arise pertaining to the scheduling processes. Actively checks patient insurance eligibility and collects past due patient balances during the scheduling process.

Processes calls in a timely fashion. Maintains a pleasant tone of voice and professional and courteous demeanor. Accurately and efficiently schedules appointments for physician offices. Effectively utilizes the current computer scheduling software to the full extent of its capabilities within the confines of specified security clearance. Follows all established regulations and practices concerning the scheduling of appointments within each physician practice. Independenyly resolves patient or scheduling issues by conferring with the front office staff at the physician offices. Refers the more complicated issues to immediate supervisor.

Regularly reviews, updates, and maintains patient records to ensure current, accurate and complete information. Appropriately documents scheduled appointments. Routinely processes eligibility checks of patient insurance information. Reviews patient accounts for past due balances and collects balances over the phone.

*Job Source ID:*Full Time/40 hours


*Department:*Central Billing Office

*Job Status:*Full-time

*Shift:*40 hours, Monday - Friday, 8:30 - 5:baa764ea166f46e5e01b2c7