Call Services Representative

Express Employment Professionals
Oct 16, 2016
Oct 26, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Job Description:

Express Employment Professionals is seeking Call Services Representatives to join the team of our client located in Brookfield, CT! You will be responsible for helping customers by providing product and service information and resolving technical issues. These positions are temporary to permanent positions Full- Time and Part- Time openings available. Commissions are offered after probationary period is over.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesProcess payments to reinstate servicesDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and services ???Qualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills

Company Description:

We are one of the top staffing companies in the U.S. and Canada. 700+ franchises nationwide in the US & Canada. Staffing company looking to hire great people and place the right people in the right jobs. Every day, we help people find jobs and provide workforce solutions to businesses. We provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative.