Bilingual/Spanish Customer Service Representative

Recruiter
Express Employment Professionals
Location
White Plains
Salary
Competitive
Posted
Oct 15, 2016
Closes
Oct 19, 2016
Industry
Call Centers
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time

Well known regional healthcare company located in Tarrytown, NY is looking for an energetic, highly motivated and experienced service rep. This candidate will make scripted outbound courtesy calls to members that are due to renew their coverage through the marketplace or that need reminder calls to make appointments, etc. He/she will make recertification calls to the members providing them with information regarding the recertification process. He/she will be working off an excel sheet and must update the member's file each time they make contact.


Candidates must be bilingual in Spanish/English

Previous customer service and call center experience

Excellent communication/phone skills

Data entry skills