Technical Writer (Service Documentation)

Oct 15, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time
**Division** Healthineers

**Job Type** Regular

**Business Unit** LD - Laboratory Diagnostics

**Job Time** Full-Time

**Functional Area** CS - Customer Service/Support

**Experience Level** Mid Level

**Req ID** 155489

**Required Education** Bachelors Degree or equivalent experience

**Location** NY - Tarrytown, DE - Newark, NJ - Flanders

**Required Travel** 10%

**Division Description**

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthcare and Financial Services.

The Siemens Healthcare Division develops innovations that support better patient outcomes with greater efficiencies, giving providers the confidence they need to meet the clinical, operational and financial challenges of a changing healthcare landscape. As a global leader in medical imaging, laboratory diagnostics, and healthcare information technology, we have a keen understanding of the entire patient care continuum-from prevention and early detection to diagnosis and treatment.

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**Job Description**

Writes, edits, and organizes complex technical information for engineers and other service personnel, including installation, maintenance, troubleshooting, and product update instructions.

Works directly with subject matter experts to gather information, create content, and obtain approvals using strong interpersonal skills and customer-service skills.

Successfully manages concurrent long-term deliverables while supporting short-term projects.

Actively participates in team meetings at the project and department levels to ensure the timely and successful completion of each project.

Supports new product development and commercialized products.

Migrates existing content to a content management system.

Excellent communication skills - not limited to writing abilities. Must be able to effectively and proactively communicate questions and needs to subject matter experts and escalate issues to management for prompt resolution.

Knowledge of content management systems/principles is preferred.

Familiarity with structured authoring, including hands-on experience with related tools (e.g., Arbortext Editor, Structured FrameMaker, or equivalent) is preferred.

Note: Based on the applicant's experience and qualifications, this position may be filled as a Technical Writer 2 or Technical Writer 3.


Siemens encourages qualified long-term unemployed individuals to apply for open positions.

Offer of employment with Siemens is conditioned upon the successful completion of a background check and drug screen, subject to applicable laws and regulations.

**Equal Employment Opportunity Statement**

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, disability status, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

**EEO is the Law:**

Applicants and employees are protected under Federal law from discrimination. Click at **here** at to learn more. at

**Pay Transparency Non-Discrimination Provision:**

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. Click at **here** at to learn more. at be7dca2e19d4443d9b089faf50740c26