Financial Counselor- Lake Success, NY
Position Description: Working in Operations at UnitedHealth Group is one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.(sm)If it sounds too good to be true, consider this: Through our family of businesses and a lot of inspired individuals, we're building a high-performance structure that works better for more people in more ways. Positions in this function are responsible for preparing, processing and maintaining new member or group enrollments. Positions may load new member or group data into the enrollment database & update the database with changes. Positions may also respond to member eligibility or group questions & verify enrollment status. Positions may work with various types of member correspondence. Positions may also be responsible for reconciling eligibility discrepancies, analyzing transactional data & submitting retroactive eligibility changes. Positions may also be responsible for inventory control of member and group transactions. Employees in jobs labeled with SCA must support a government Service Contract Act (SCA) agreement. Primary Responsibilities: This position will be Monter Cancer Center, you will be assisting patient/family in completing Medicaid applications. Assess patient's eligibility for Medicaid. Verifies patient's information to complete application. Coordinates with various agencies and individuals to resolve individual cases. Provides information regarding Medical Center regulations and policies pertaining to medical coverage. Contacts patient/family and conducts interviews for the purpose of assessing Medicaid eligibility. Meets with and assists patient/family in completing Medicaid applications in order to ensure coverage Checks patient account for previos balances and advises patient of all financial obligations. Informs patient of collection policy Notifies appropriate hospital staff regarding Medicaid eligibility status and determination. Coordinates with various city and county agencies to resolve individual cases. Answers the telephone and maintains files. Informs Supervisor of activities, issues and problem cases. Accumulates data for performance reports. Performs related duties as required. Moderate work experience within own function. Some work is completed without established procedures. Basic tasks are completed without review by others. Supervision/guidance is required for higher level tasks.