Sales / Cashier

Recruiter
Century 21 Department Stores
Location
New York
Salary
Competitive
Posted
Oct 13, 2016
Closes
Oct 28, 2016
Role
Retail
Industry
Service
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
Job Board
NYCityWorks.com
POSITION SUMMARY:

Responsibilities include greeting guests at point of sale, handling cash and credit card transactions, processing returns and exchanges, promoting company's status program and gift cards. When away from the register, Sales Cashiers play a key role in helping to fill in and maintain the sales floor for ease of customer shopping ensuring that merchandise presentation, and guest service standards are met. Sales Cashiers will provide each and every guest with an amazing shopping experience by: processing purchases accurately and quickly, consistently performing the Company's Service Standards and inviting the customer to come back and shop with us again. Sales Cashiers will be expected to live the company's higher purpose of Delivering Value to Live Betterand exhibit the company's core values in all that they say and do.

DUTIES AND RESPONSIBILITIES:
Exceed guests' expectation by actively listening to their needs in order to provide amazing service in a timely manner at the point of sale.
Maintains a clean POS area and assists with sorting merchandise, when not serving a guest, in order to return the product to the floor as quickly as possible.
Has a high awareness regarding the length of purchase lines and immediately notifies the Register Complex Supervisor of a need to open additional registers.
Sorts hangers and hard tags after each purchase.
Maintains a high level of Loss Prevention awareness regarding all areas of risk.
Follows Company Service Standards with every guest.
Consistently makes additional merchandise suggestions in order to maximize each sales opportunity and ensure that the guest leaves with everything he or she needs.
Informs each guest of current offers, programs and events.

Requirements
KNOWLEDGE AND SKILLS:
Work hard. Be Positive, passionate and have fun!
Deliver an amazing experience to each other, our community and our guests
Go above and beyond what is expected
Discuss and listen openly, with empathy
Assist management in driving growth and change within the company
Value and empower fellow team members
Follow our principles and values to do the right thing
High level of organizational skills
Strong attention to detail
Willing to go above and beyond
Focused on productivity
Knowledge of operating a cash register a plus
Well versed in giving and receiving change
Knowledge of gift cards, travelers checks, cash, checks, processing coupons, and refund
Able to answer telephone