Dispatcher

Recruiter
Mattress Firm
Location
East Windsor
Salary
Competitive
Posted
Oct 08, 2016
Closes
Oct 19, 2016
Industry
Service
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
The individual in this position routes all deliveries. This position is also responsible for answering incoming calls to support

internal and external customers.

Duties include, but aren't limited to:

* Works varying hours to support the needs of the business

* Answers incoming calls promptly and accurately

* Maintains accuracy of ticket management system

* Prints accurate pick lists

* Schedules deliveries according to capacity and business conditions

* Ensures drivers call after every delivery or stop

* Records delivery completion times on all manifest

* Notes driver and/or helper for each delivery on manifest

* Reschedules customers that did not receive product

* Records missed and/or re-delivery problems

* Submits completed delivery manifests and stop records by deadline for payroll purposes

* Faxes on-hand inventory lists to stores by 10:00 am daily

* Completes other projects and special assignments as requested by manager and/or Senior Management

Skills/Qualifications:

* Microsoft Office

* POS system

* Basic knowledge of city and outlying areas

* Acts with Honesty and Integrity

* Strong fit with organizational culture

* Results Driven

* Service Oriented

* Exceptional Communicator

* Highly Organized

* Multi-tasks