Sales/Customer Service Representative

Summit Retail Solutions
New Haven
Oct 08, 2016
Nov 05, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Job Description:

Summit Retail Solutions is a premier and fast growing privately owned and operated marketing agency looking to fill ENTRY-LEVEL sales and customer service representative positions. This job entails face to face sales and customer service to new and existing customers. Our niche has been our ability to act as the liaison between our major clients and their customers. Through our unique, relationship oriented approach we have been able to provide our clients tremendous results in the areas of customer retention, acquisition and increased market share. Candidates with experience in sales, marketing, customer service, and promotions are strongly encouraged to apply. Although this is an entry level position, the company has implemented a detailed process to identify motivated and qualified employees to promote into management positions in as little as 12 months. We pride ourselves on internal promotion. Duties and Responsibilities:Attract and engage potential customers by providing excellent product or service knowledge.Suggesting information about other products and services through presentation of features and benefits.Open and maintain customer accounts by recording account information timely and accurately.Recommend potential products or services to customers by analyzing customer needs and wants.Prepare product or service paperwork and or reports by collecting and analyzing customer data.Inform customers of company information, deals, and promotions.Assist with placement of orders, refunds, or exchanges.Accept payment and personal information to record for vendor while retaining confidentiality at all times.Manage promotional material such as inventory, marketing supplies, and displays. Requirements:Internally motivatedDesire to develop oneselfSuccess-drivenCommunication (written and verbal) skillsNo-excuses mentalityThis is a FULL-TIME, ENTRY-LEVEL position We are an equal opportunity employer and will not discriminate against any qualified applicant on the basis of a protected characteristic unless a bona fide occupational qualification exists.

Company Description:

Our Team

Our dedicated and hardworking sales force is the company's greatest asset. They drive Summit's success. They hold the important role of introducing products to the customer and educating them about the product's story and value. The importance of this type of face-to-face interaction is often underestimated. Consumers today rely heavily on technology when seeking product information. There is no substitute for human interaction.

At Summit we understand how valuable our team members are, and how crucial our role is in supporting this success. We create an environment where hardworking people who take ownership of their careers feel at home in our business. Ours is an impressive and growing portfolio of incredibly talented people, and we are dedicated to building on that. Our company is the vehicle that allows our team members to reach their career and financial goals. In turn, our team builds and supports our retail relationships and grows our brand and product portfolio.