Call Center Scheduler

Recruiter
Griffin Health Services Corporation
Location
Southbury
Salary
Competitive
Posted
Oct 08, 2016
Closes
Oct 19, 2016
Industry
Call Centers
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
• Promptly and professionally answers telephone calls. • Updates patient demographic information and enter into electronic record. • Creates new patient records as needed. • Conduct insurance information verification and eligibility checks. • Schedules patient appointments according to established office protocols and triage guidelines. • Communicate with physician office staff on patient concerns, requests, and scheduling changes. • Refer patients as needed to Griffin Faculty Physician and Griffin Hospital resources. • Identifies potential gaps in care, including need for annual preventative visits, and schedules as needed. • Perform other duties as assigned by supervisor or manager