Telecommunications Operator/typist

Recruiter
Northern Westchester Hospital
Location
Mount Kisco
Salary
Competitive
Posted
Oct 08, 2016
Closes
Oct 19, 2016
Industry
Call Centers
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
High School

Job Summary

Under the supervision of the Manager of Patient Care Support Services operates PBX console with on line directory program, to relay incoming, outgoing and interoffice calls and performs numerous Hospital communications and clerical duties. Operates Nurse Console insuring efficient and accurate responses and messages to patients and staff members.

Education/Experience

* 1-2 years previous Healthcare and customer service experience is desirable.

* 2 years of call center or switchboard experience preferred.

* Excellent Communication and Customer Service skills, required.

* Familiar with communication devices and how they function (PBX Phone Systems, Beeper Systems, & Vocera) preferred.

* High School Diploma or equivalent required.

* Must be computer literate and fluent with Microsoft Office.

* Previous knowledge and experience with Clinical (Meditech) & Non-Clinical (Convey ant) Information Systems, preferred.