Front Desk Receptionist Part-time 20 hrs

Western Connecticut Health Network (WCHN)
Oct 08, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time
The Front Desk Receptionist will welcome visitors upon arrival at main and outpatient reception areas for Norwalk Hospital assigning visitor badges and supplying informational services such as confirming appointments, room locations and phone numbers.

The incumbent is essential in creating a positive first impression reflective of our mission to know the patient well by demonstrating efficiency and friendliness, as well as, being knowledgeable of hospital policies (e.g. patient confidentiality).

Patient care is "center" taking place 24 hours daily with no boundaries related to time, day, weather or holiday.


+ One (1) year of job related receptionist experience.

+ High school diploma or equivalent.

+ Ability to work:

+ Available to work 4 and 8 hour rotating shifts scheduled between the hours of 5:30am - 8:00pm;

+ 20 hours weekly;

+ Every other weekend (Saturday & Sunday);

+ Occasional holidays; and

+ Available to accept coverage shift(s) for unplanned (illness) and planned (vacation) absence.

+ Fluent in reading, writing, and speaking English.

+ Ability to interact with people in a courteous and professional manner.


+ Prior experience in customer service and medical industry.

+ Bilingual Spanish.

+ Ability to read and hear without special accommodation.

The Information Desk department offers benefit eligible part-time employment (no full-time positions).

Eligibility to explore other internal career opportunities is encouraged after one year of consecutive employment in current role.

If you are already employed by Western Connecticut Health Network or its affiliates our policy does not permit internal secondary employment.


Advertised Job Title: Front Desk Receptionist Part-time 20 hrs

ID: 2016-6181

Shift: Rotating

Work Schedule: 20 hours weekly scheduled in 4 or 8 hour shifts between 6:30am - 8pm including alternating weekends

Department: Information Desk f3eca50d8490fbb90d0c4aafddfe1