Installation & Maintenance Temp

Recruiter
Express Employment Professionals
Location
Stamford
Salary
Competitive
Posted
Oct 07, 2016
Closes
Oct 19, 2016
Industry
Computer
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
Installation & Maintenance Temp

We are seeking a technically savvy professional in our rapidly expanding technical operations department in Stamford. The candidate will ensure that adequate infrastructure is in place at each install location and responsible for coordinating, scheduling, shipping hardware, Installation support, troubleshooting and quality assurance testing. This temp position will require weekend work and travel is possible.


Responsibilities:
  • Set-up, monitor, troubleshoot and support live videostreaming events
  • Provide professional client telephone and email interaction which includes troubleshooting with log-in, interface, software and browser issues
  • Maintain working relationship with our market research facility representatives and with our local field technicians during live event
  • Ensure firm internal escalation paths and privacy procedures are followed
  • Post production work including archiving, creating/fixing time codes, merging files, transferring and occasional re-encoding of video files



Qualifications:
  • Minimum 2 years' experience in PC Installations, Technical Services, IT, or Help Desk
  • Ability to work in a fast paced environment with little supervision
  • Professional, energetic, flexible and friendly demeanor
  • Excellent customer service, telephone, written and PC skills
  • Qualifications and or experience in networking (working with Routers - configuring, troubleshooting)
  • Experience setting up computer and Audio/Video
  • Qualifications and or experience in computer repairs (installing PCI cards etc)
  • Ability to work independently
  • flexible working hours
  • High attention to detail
  • A 2 year (or greater) college degree