Seasonal - Rotating Sales and Support - Westfarms
For employment consideration, only one application is necessary. Please apply only to the one position you are primarily interested in pursuing. Nordstrom is a fashion specialty retailer founded on a simple idea: offer each customer the best possible service, quality, value and selection. We are looking for flexible, customer service focused individuals to provide sales and support assistance to various departments as assigned. From attentive salespeople to meticulous tailors and innovative merchants, our teams are comprised of talented people who work hard to delight the customer. When you join a Nordstrom Store, you are welcomed into a family dedicated to creating memorable and rewarding shopping experiences for our customers. Nordstrom offers rotating sales and support positions that assist all departments within our stores. The ideal candidate is flexible and thrives in a changing environment. If you share our love for the customers we serve, the merchandise we sell and the work we do, this is a place for you to build a rewarding career. Responsibilities Assist customers with sales, returns and other transactions Assist coworkers with sales, returns and inventory control processes Maintain an awareness of key fashion trends and product knowledge in order to assist customers with purchase decisions as necessary for all departments Maintain the cleanliness of the sales floor and cash wrap area Answer telephones and direct customers to the appropriate contact Restock the sales floor and complete other departmental duties, as necessary Greet customers in a timely, professional and engaging manner Open new Nordstrom RewardsTM accounts as a means of building customer relationships Work as a team player to ensure each customer receives the best service possibleQualifications Have a high school diploma, or equivalent (preferred) Ability to communicate clearly and professionally with customers and coworkers High level of accuracy, attention to detail and ability to prioritize multiple tasks in a fast-paced environment Strong problem-solving skills Strong computer proficiency and comfortable learning new computer applications Strong organizational, math and written communication skills High level of ownership, accountability and initiative Open to working in various departments throughout the store Ability to work a flexible schedule based on department and store needs Since 1901, Nordstrom has offered a wide variety of quality apparel, shoes and accessories for men, women and children at our stores across the country. We're proud to be named to Fortune??? magazine's list of '100 Best Companies to Work For.' We believe this recognition comes from our desire to empower our employees to set their sights high and deliver exceptional service to customers. As a Nordstrom employee, you can feel confident that your health and well-being are among our highest priorities. We offer a comprehensive, flexible employee benefits package that includes medical/vision and dental coverage, a generous merchandise discount, an employer-matched 401(K) savings and much more. We are an equal opportunity employer committed to providing a diverse environment. The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. No visa sponsorship is available for this position. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.