Warehouse Supervisor

C&S Wholesale Grocers
Windsor Locks
Oct 06, 2016
Oct 19, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Company Overview

C&S Wholesale Grocers, Inc., based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best?? - those with the motivation, pride, and drive to succeed in our fast-paced world.

Working Safely is a Condition of Employment at C&S Wholesale Grocers, Inc. C&S Wholesale Grocers is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

Position Overview

As Warehouse Supervisor, you will operate in a safe, yet an extremely high paced, fluid environment. At the core, you must have the ability to safely optimize people and technology while ensuring quality in everything we do. You are responsible for the daily oversight of operations of the warehouse employees and to ensure compliance with all company policies.

Our very best Warehouse Supervisors understand the critical metrics of our operation two levels down; no detail goes unmanaged. You understand our technology the way a car mechanic understands an engine. Our highest quality standard is our employees' safety. It's not easy, but it is exciting and rewarding.


What Your Day Looks Like

To thrive in this gritty, low-margin business, you must have a natural drive to succeed against all challenges; think like MacGyver with his creative -duct tape and paperclip, "get it done attitude." You need to fundamentally see challenges as opportunities for continuous improvement. You need to be a "player-coach" because everything that happens in the facility gets done by others. You need strong planning and management process skills, but above all, your teaching and coaching effectiveness will determine your success. You will win if your team wins for you. You must have a genuine interest in your people and their safety.

You will:

* Effectively supervise the day-to-day shift SAFE operations of one or more warehouse areas of responsibility (AOR). Warehouse functions may include: selecting, loading, shipping, receiving, safety, sanitation, replenishment and product storage processes in a Grocery, Perishables or Freezer Warehouse environment.

* Manage and supervise the daily activities of Warehouse Associates in the fulfillment of customer orders and general warehouse operations

* Instruct and provide oversight to Warehouse Associates in the proper execution of all established quality, safety and sanitation practices of warehouse operations

* Collaborate with Shift Manager in the development of employee performance development plans (PDPs); Coach, mentor and guide Associates in the execution of PDPs; Utilize progressive coaching and counseling concepts according to established policies and procedures to provide continuous feedback on performance, increase employee retention and improve employee relations.

* Manage to set KPI's: Safety, Retention, Productivity, Budget and Quality (Shrink)

* Use discretion and judgment to conduct a variety of Safety, Quality, Shrink and Operational audits and encourage a sense of responsibility and ownership in the results of these audits in Associates

* Conduct accident investigation per company guidelines, and use judgment and discretion to make findings and document them

* Other duties as assigned


* High School Diploma or GED or equivalent required; 2-4 year degree preferred

* Two to five years of related warehouse experience

* Demonstrated Leadership abilities required

* Team Lead or Supervisory experience managing 15+ associates is highly desired

* Knowledge of Warehouse safety regulatory standards

* Basic proficiency with personal computer operations; Microsoft Office applications preferred

* Exposure to Warehouse Management Systems; voice recognition, inventory control, labor management is a plus

* Food Safety, Fork Lift Operator and HACCP certifications preferred

* Strong analytic, planning, facilitation, and problem solving skills

* Bilingual in Spanish a plus

* Demonstrated Human Relations skills sufficient to communicate performance expectations and motivate and retain staff members