Computer Specialist

CT Transit
Oct 05, 2016
Nov 02, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Job Description: Get your career on board with CTtransit/CTfastrak! Play an important role on the technical side of our evolving state-of-the-art transportation system serving more than 27 million passengers annually. CTtransit is seeking a Computer Specialist who is highly motivated and shares a passion for providing a full range of support for the technical assistance to CTtransit computer systems users. The Computer Specialist will be responsible for answering questions or resolve computer problems for users in person, via phone or from a remote location along with provide assistance concerning the use of computer hardware and software, including printing, e-mail, desktop applications and phone system. Perform installation of operating system, applications and management of operating system software. Monitor for and assist in the removal of viruses in the computing environment. Prepare new computer systems or upgrade current systems as needed while maintain an accurate inventory for computer systems company wide.

Examples of Duties: Analyze, diagnose resolve or coordinate the resolution of problems related to personal computer hardware, operating system or application software while demonstrating good customer service skills.Install and support hardware peripherals, operating systems software and application software for user workstations. Install software updates and patches to insure that the proper "version level" is maintained.Support user connectivity to CTtransit WAN, setup and terminate user accounts in Microsoft Active Directory and company wide applications.Monitor network backup systems and maintain the system accuracy. Maintain an inventory of computer equipment.Keeps informed on new developments in the field of systems and computer hardware to assure that CTtransit will benefit from the advances in computer related technology.Work cooperatively with all levels of personnel.Attends in-service training, seminars or other opportunities for professional development as made available by the Agency. Provides training for Agency personnel as required. Actively participates in staff meetings, trainings, etc.Has thorough working knowledge of Agency policies and procedures.Other duties and responsibilities as assigned. Qualifications: Minimum possession of a High School Diploma/GED. Minimum Technical school education and/or work experience combined. Associates Degree in Computer Science or related field preferred.Experience with Microsoft Windows 8, 7, and XP operating systems installation and repair.Experience with standard industry desktop, laptop hardware highly desirable.Proficient in software programs (Microsoft Office software products installation and configuration), Internet applications and utilization of all relevant office equipment. The ability to learn quickly internal software programs. Must be able to handle confidential information.Desire and aptitude to learn information technology support functions and processes.Valid drivers' license and the ability to be insured by our insurance company throughout employment. Individual may be required to travel in the course of their daily work.The ability to prioritize projects and have excellent communication skills (especially verbal), interpersonal skills, tact and diplomacy along with the ability to contend with potentially difficult support situations. Ability to work both independently and in a team environment. How To Apply: If you are a motivated IT guru and professional with a drive to succeed we look forward to your application! Visit us at for a full job description, more details and to complete the on-line application. Please upload your resume and cover letter with salary expectations.

CTtransit is an Affirmative Action/Equal Opportunity employer and strongly encourages the applications of women, minorities, and persons with disabilities Category: Technology , Keywords: PC Technician

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