Aftermarket Engineer Team Lead

QuEST Global Engineering
East Hartford
Oct 01, 2016
Oct 20, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Job Description:

Aftermarket Engineer Team Lead Essential Job Functions: ?? Build and maintain a motivated repair development team that is prepared to execute complex and fast paced tasks ?? Promote consistent organizational culture of teamwork, accountability, change championship, and customer focus ?? Drive compliance to QuEST standards and processes ?? Communicate the purpose of the organization to new and seasoned engineers, identify talent, and inspire leadership in high potential team members ?? Create forecasts for workload, headcount, recruiting needs, financial predictions, software and hardware requirements, and infrastructure requirements ?? Track and report metrics for the team; including customer satisfaction, continuous improvement, productivity improvement, and financial metrics ?? Determine headcount requirements for the team; interview, hire, and induct/on-board new employees ?? Make resource assignments balancing the customer needs, team member experience, and opportunities for learning and growth ?? Work with Technical Leaders to define capability development requirements (including IDP) for the team and implement and track improvement initiatives ?? Establish cooperative team relationships with other team leaders within the EH Engineering, and within EH PECOE ?? Mentor a team of mixed capability QuEST engineers in the design process by proactively engaging team members and developing processes, tools and best practices ?? Promote team growth by focusing team on high quality execution and effective project management Work with Strategic Account Management and Program Leader on strategies and proposals for expanding work scope Secondary Job Functions: At QuEST, we often challenge our team members to temporarily work outside the scope of their primary job functions to broaden their skills and help the organization. Some of these roles and opportunities include: ?? Execution within multiple services ?? Project Management: Execution and Support ?? Technical Leadership and Technical Reviews ?? Develop work instructions to ensure repeatability ?? Personnel Management ?? Onboarding and Professional Development: collaborate and mentor QuEST Team Members ?? Cross-functional teams ?? Geographic re-assignments ?? Account Management and Sales ?? Enabler roles, such as Human Resources, Technology Development, and IT ?? Quality Management and Continuous Improvement Qualifications ?? Understanding of product design process and engineering principles ?? Experience leading project teams which include mechanical design ?? Experience completing product design tasks in the aerospace industry is strongly preferred ?? Familiarity with industrial gas turbine design ?? Experience with QuEST's Project Management process including Project Planning, Monitoring & Control, Communication, and Record Keeping ?? Experience with QuEST's Technical Review process ?? Manage the projects, create quotations, estimate schedule and budget for tasks, assign project tasks to team members, track metrics ?? Project management, personnel management, alignment of team members' efforts, set and evaluates annual goals, performance feedback, hire and onboard, and strategic business decision-making ?? Understanding of Materials and Manufacturing Processes used in gas turbine engine components ?? Proficiency with MS-Office Suite Tools, MS Project and PowerPoint Documents ?? U.S. Citizen or Permanent Resident Personal Work Attributes ?? Personal Traits & Attributes: Responsible, Thorough, Organized, Service Oriented, Ability to Prioritize ?? Proven ability to manage the customers' perceptions and showcase QuEST's achievements ?? Ability to motivate others and clearly establish expectations ?? Ability to work in a high paced environment and manage priorities accordingly. Core Value Alignment: Customer Focus: Strive to exceed our customers' expectations each and every time Teamwork: Draw strength from teamwork / collaboration irrespective of geographical, organizational, and cultural boundaries. Accountability: We shall be quality conscious, process disciplined and strive for continuous improvement. Change Championship: The speed at which we adapt is critical to our success. QuEST's continued success is based on the sustained alignment to the core values. Please be prepared to discuss the alignment of your personal values to these core values. Typical Career Paths ?? Technical Leadership: provide technical guidance, review other team members' work, evaluate capabilities, develop team competencies, develop and improve technical processes, create technical collateral, and create technical tools. ?? Managerial Leadership: project management, personnel management, alignment of team members' efforts, set and evaluates annual goals, performance feedback, hire and onboard, and strategic business decision-making. ?? QuEST is a rapidly growing world-wide company with a need for future global engineering leaders in our operations and sales organizations. Potential future roles could include operational business unit leader, global sales leader, or technical service line leader. Physical Requirements & Work Environment: ?? Mostly Office Environments. Occasional Shop Floor involvement ?? Substantial amounts of telephone and computer work. ?? Heavily Regulated Industries with strict adherence to procedures. ?? Flexibility to meet business deadlines by staying late or arriving early. ?? Typical 8 hour days plus lunch / 40 hour weeks / core (required) hours are 9 AM to 4 PM ?? Ability to use personal transportation to visit customer locations. ?? Due to the nature of the work, all candidates must be a U.S. Citizen or Permanent Resident. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Company Description:

About QuEST Global:
QuEST Global is an Engineering Solutions company incorporated in 1997 in Schenectady, NY, with current headquarters in Singapore. QuEST's culture, focused around the QuEST core values (Customer Focus, Change Championship, Accountability, and Teamwork) as well as our passion for engineering, has allowed QuEST to be recognized as one of the leading global Engineering Services providers in the world.

QuEST caters to multiple high technology verticals such as Aero Engines, Aerospace and Defense, Industrial Products, Fast Moving Consumer Goods, Power Generation, Oil & Gas and Nuclear Engineering. Our portfolio of services and solutions covers all aspects of the product development and engineering process such as Product Design, Product Development, Prototyping, Testing, Certification, Manufacturing Support, Product Support (sustenance, repair, documentation, etc.), Product re-engineering, as well Consulting Services. With our diversified portfolio and geographic spread we have been able to conceptualize, design & develop, test, manufacture, certify and support different kinds of products worldwide.

QuEST Global Engineering has a Global Product Development framework that is anchored on a local-global approach to Product Engineering to ensure close co-operation between the customer teams and QuEST's Global teams. We have successfully implemented a network of collaboration across teams in 21 geographically dispersed engineering centers catering to an exclusive list of customers. QuEST is a unique company that has cracked the code for stitching multi-national engineering teams to work together as one team to serve our demanding customers providing high quality product design and engineering services.

QuEST is a global company and employs the best of talent across geographies India, North America, UK, Spain, Italy and Australia.

QuEST Global is An Equal Opportunity/Affirmative Action Employer.