Samsung Experience Consultant

Mosaic Sales Solutions
Sep 22, 2016
Sep 23, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Job Description:

Are you energetic and a people-person who can strike up a conversation with almost anyone you meet? Are you a technology enthusiast, knowledgeable, determined, and interested in the newest advancements in the mobile, tablet, and wearables technology? We are currently seeking a highly driven individual to become a Part-Time Samsung Experience Consultant (SEC) for the 'Samsung Experience Shop' in Best Buy, demonstrating and selling the global giant's most exciting and desired ecosystem of products. The Experience Consultant will be expected to empower the consumer using device discovery. The SEC will be expected to drive an interactive consumer experience by promoting and selling the newest Samsung ecosystem of devices and accessories: phones, tablets, wearables, VR, and other designated products. The Part -Time Experience Consultant will also work closely with Best Buy store personnel to build and maintain strong relationships, and to support objectives to meet client expectations. The Experience Consultant will:Possess and demonstrate competencies of:Closing the SaleBuilding RelationshipsConsumer FocusTechnical LearningConduct consumer facing activities in order to meet store sales goals, using your unique skills and experience to make each experience personal and memorableDemonstrate key features and benefits, assist consumers with setup of devices and trouble shoot issues. Provide "walk out working" after purchaseFocus on the brand as a lifestyle, specific to each unique consumerConduct product training and knowledge transfer for sales reps to facilitate consumer engagement and salesConduct consumer skills workshopsManage performance against established sales goalsBuild brand presence through interaction with retailer through merchandising, display maintenance and some POP and plan-o-gram complianceMaintain knowledge of all client products in order to be a subject matter expert onsiteMake a significant impact on sales and improve the consumers'' buying experienceDemonstrate effective decision-making skills and the ability to reason and take action in resolving problems while exhibiting professional sound judgmentComplete call reports, paperwork, and on-going personal training in a timely manner, meeting all deadlinesMust be flexible to work at multiple locations if requiredMaintain excellent attendance and complianceOther duties as assigned Qualifications:Must be tech-savvy and enjoy working with interactive technology gadgets, understanding relationships of products within ecosystemsPrevious experience in a sales environment1 - 2 years of wireless and or/ pc retail sales and/or training experience is a plusExperience working with any of the larger wireless carriers is a plusIndependent and motivated team playerRegular physical activity may be required, e.g., setting up promotional materialAbility to work a flexible retail schedule including holidays Must have ability to commute to assigned store and arrive on time for assigned shift(s)Ability to stand comfortably for up to 8 hours a dayDaily access to a PC computer with internet/email accessStrong working knowledge Windows and Microsoft Office

Company Description:

Mosaic Sales Solutions is a full-service marketing agency that delivers successful brand experiences for various high profile clients directly to the people who buy them. Ad Age recently included us in their Best Places to Work in Marketing and Media list, and we are about to expand our team! Our clients are Fortune 500 companies with high expectations and forward-thinking philosophies. Together as a TEAM we deliver for them every day. Mosaic is not about standing out from the crowd - We lead it!