Customer Care Representative

Expiring today

Recruiter
BrightStar of Westchester
Location
White Plains
Salary
Competitive
Posted
Sep 22, 2016
Closes
Sep 24, 2016
Industry
Service
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
Job Description:

We are seeking a Customer Care Representative to join our BrightStar Homecare team! You will be responsible for helping customers by providing BrightStar Homecare's service information and resolving any issues.Responsibilities:Handle customer inquiries and complaintsProvide information about servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsAssist with scheduling caregivers to their assignments. Screen potential employees over the phone and during office interviews ???Qualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills

Company Description:



Join a leader in the home health care industry. Each independently owned BrightStar location makes more possible for the community and clients it serves. If providing compassionate, high quality care is your passion, BrightStar has an opportunity for you.
Home Health Aide / HHA Job Requirements include:

Proof of eligibility to work in the US
Clean background and criminal record