Commercial Roof Service Technician

DDP Roofing Services
New Haven
Sep 21, 2016
Sep 25, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Job Description:

We are a regional commercial roofing company and we are looking for an experienced, hardworking commercial roof mechanic to work for our expanding service department.Our Service Techs are directly responsible for self-management of professional service response activities related to regional, local and national accounts and commercial roofing projects.The ideal candidate will have at least 5 years of experience working on many different commercial roof systems. Roofers without at least 5 years of commercial roof experience need not apply. Computer knowledge and a high comfort level with all forms of technology is also required.The main job responsibilities include:- Provide roof service technician response activities, traveling by company-provided vehicle, to respond to customer needs within 4 hours after notification. The Tech will be available to the dispatcher 24-hours a day, 7-days a week for emergency services, but will generally work a 5 or 6 day workweek.- Provide high quality roofing repair work on a variety of commercial roof systems and perform contracted scope of work or better.- Perform all work in a safe manner in accordance with OSHA regulations and our Safety Manual.- Provide a high quality of customer communication and interaction skills, assuring customer's satisfaction following their problem with a roofing production error or product failure.- Be able to communicate via telephone and computer on a daily basis.- Travel throughout the Eastern US is required, including overnight travel.This is a great opportunity for a motivated individual with the right experience. We offer a full range of benefits, including 401(k) with company match, and medical insurance. If you feel you meet these qualifications, and are ready for a career with a growing company, please respond via e-mail with your resume and salary requirements. Those without a resume should list their address, phone number, salary requirements and some detailed work experience in an email response.

Company Description:

We are a commercial roof service company covering the entire east coast. It is our mission to build a team of dedicated professional customer service minded individuals at our commercial roofing company. This team will be proud to exceed customer expectations, and customers will be proud to work with our team. It is our intention to always respond and communicate with honesty and integrity, and to be consistent in all of our actions. By doing this, we hope to reduce stress, instill confidence, and create freedom for our customers, employees, owners and the community.