Development Operations Manager

The Chronicle of Philanthropy
New York
Sep 20, 2016
Oct 18, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Job Board
Under the supervision of the Vice President, Development, the
Development Operations Manager is a key member of the development
team. This position oversees all development marketing campaigns,
including direct and email appeal strategy, membership program
acquisition and retention, Altru and development-related website
optimization, and financial reporting for the department.
Candidates must have at least three years of fundraising
experience, and outstanding judgment, organization, writing and
communications skills.


Direct marketing plan for all mail and email appeal efforts,
including making key decisions around strategy, segmentation,
scheduling, copy, and budgeting
Supervise the Membership and Events Associate to ensure
appropriate acquisition/retention strategies, timely and accurate
gift processing and membership renewal, and acknowledgement
Oversee financial reports for the department including: annual
audit, departmental goal setting, projections, pipeline,
reconciliation, board meetings, capital campaign and direct mail
and e-appeal performance analysis, and budgeting
Manage the billing to government funding sources for expense
reimbursement, including compiling information, preparing the
requests and submitting to the appropriate agency

Manage Altru database, development webpages, and development
software programs to enhance departmental efficiency, optimize
donor and member experience online, and create lists for gala and
special event invitations, direct mail fundraising campaigns, email
appeals, wealth screening, and donor recognition
Serve as chief inter-departmental liaison with marketing and
communications, visitor services, IT, and education departments to
promote public programs, special events, development programs, and
projects to our donors via the web, Visitor Center, and in
Provide support to Vice President of Development regarding
board relations
Implement Planned Giving program
Compose prospect research profiles
Participate in development events as needed
Give weekly public tours of the Museum


Bachelor's degree and at least three years of fundraising
experience; management experience preferred
Skilled Altru user with the ability to design sophisticated
Excellent judgment and critical thinking skills
Ability to creatively problem solve and prioritize multiple
Proficiency in MailChimp and Microsoft Office, particularly
Word, Excel and PowerPoint
Internet-based research skills, particularly Wealth Engine,
Foundation Center and GuideStar
Flexibility, a sense of humor, and an interest in historic New
York and the immigrant experience
Excellent organizational, research, oral and written
communications skills

Please submit your cover letter, resume and salary requirements
through our career portal:
Category: Hospitality & Tourism , Keywords: Event Planner