Customer Service / Sales Assistant

Best Cheese USA
Sep 19, 2016
Sep 29, 2016
Employer Type
Direct Employer
Employment Type
Full Time
Job Description:

We are seeking a CUSTOMER SERVICE COORDINATOR ASSISTANT & SALES SUPPORT. to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and services Sales Support: Provide reporting support to the sales team. This would include the following:Weekly sales summaries by region.Customer specific reports as needed for sales team.Managing and organizing sales forecasts.Coordinating reporting on New Business Opportunities and Promotional Forecasts for the geographic regions. Administrative Support:Support the office in answering phones.Provide assistance to the CEO as the need arises such as developing presentation materials and running sales analysis reports ???Qualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills

Company Description:

Best Cheese Corporation has been the exclusive importer of the Uniekaas brand of Dutch Cheeses in the United States and Canada since 1995. Our primary focus is the importation and selling of our specialty brands which include Parrano, Melkbus Farmstead Gouda and Uniekaas line. In addition Best Cheese Corporation is the owner and operator of the independently-run Coach Farm ??, a farmstead goat dairy and creamery in Pine Plains, NY. You can find our products in many retailers throughout the country such as Whole Foods, Kroger and Safeway, as well as many other regional grocery retailers and specialty cheese shops.