Mortgage IT Support Technician

Recruiter
William Raveis Mortgage
Location
Shelton
Salary
Competitive
Posted
Sep 16, 2016
Closes
Sep 29, 2016
Role
IT
Industry
Computer
Employer Type
Direct Employer
Employment Type
Permanent
Hours
Full Time
Job Description:

William Raveis Mortgage, LLC seeks a full-time Tier I support & training team member. Location in Shelton, CT or Westford, MA. Duties include computer and printer maintenance, troubleshooting and performing maintenance/repairs to hardware and software; installing and configuring software; manage help desk resolving incoming calls and/or emails from Loan Officers and staff in branch offices; documenting & maintaining procedures; training staff on proprietary software. Knowledge of MS Office 2003-2010, Windows XP-7 required. Good written, verbal and communications skills a must. Familiarity with basic programming a plus [visual basic, HTML, XML]. Experience with Encompass Mortgage Software is a plus. Training provided in the use of proprietary mortgage programs. Under general supervision, individual will provide support, document procedures and give training for 50+ loan officers throughout New England and 45+ staff in CT and MA operations centers. Interstate travel is required to our office locations. Must be a team player who can work independently.

More jobs like this